How to Make a Referral

Please note that if you need to report concerns about abuse, neglect, or exploitation, please do so by phone at 717-299-7979, 24 hours a day.

Effective at 5:00 pm on March 20, 2020 

the Lancaster County Government Building at 150 N. Queen Street, Lancaster will be closed to the public until further notice. However you can continue to contact the Lancaster County Office of Aging by telephone or e-mail. We will return you call or e-mail as quickly as possible.

Telephone: 717 299- 7979

email: aging@co.lancaster.pa.us

There are several ways to refer an older adult to the Office of Aging for services:

  • Use our online referral form :Online Referral Form 
  • MARCH 20, 2020 By fax: We are UNABLE to accept faxes at this time. Please send referrals and necessary paperwork by e mail aging@co.lancaster.pa.us

  • By email: Complete as much of the Referral Form (PDF) as possible and email it to our office as an attachment to . Or include the information listed above in the By Phone section in the body of your email.
  • By mail: Complete as much of the Referral Form (PDF) as possible, or mail the information listed above in the By Phone section to:
  • Lancaster County Office of Aging
    150 North Queen Street
    Suite 415
    Attention: Information and Referral
    Lancaster, PA 17603

Please note that if you need to report concerns about abuse, neglect, or exploitation, please do so by phone at 717-299-7979, 24 hours a day.