How to Make a Referral

Please note that if you need to report concerns about abuse, neglect, or exploitation, please do so by phone at 717-299-7979, 24 hours a day.


Telephone: 717 299- 7979

email: aging@co.lancaster.pa.us

There are several ways to refer an older adult to the Office of Aging for services:

  • Use our online referral form :Online Referral Form 
  • MARCH 20, 2020 By fax: We are UNABLE to accept faxes at this time. Please send referrals and necessary paperwork by e mail aging@co.lancaster.pa.us

  • By email: Complete as much of the Referral Form (PDF) as possible and email it to our office as an attachment to . Or include the information listed above in the By Phone section in the body of your email.
  • By mail: Complete as much of the Referral Form (PDF) as possible, or mail the information listed above in the By Phone section to:
  • Lancaster County Office of Aging
    150 North Queen Street
    Suite 415
    Attention: Information and Referral
    Lancaster, PA 17603

Please note that if you need to report concerns about abuse, neglect, or exploitation, please do so by phone at 717-299-7979, 24 hours a day.